Find Women's Center Custody Records

Women's Center Jail Overview

The Western Massachusetts Regional Women's Correctional Center is operated by the Hampden County Sheriff's Office at 701 Center Street in Chicopee. HCSO describes it as a regional, multilevel security correctional center for women. It opened in September 2007 and is separate from the Main Institution in Ludlow. The facility may hold women who are pretrial, sentenced to county custody, or assigned to programs within the regional system. It is not a Massachusetts Department of Correction state prison, and it is not a federal BOP facility.

HCSO's public description of the women's center emphasizes public safety, gender-specific programming, family-focused work, trauma-informed practice, culturally aware services, and a continuum of care from admission to post-release. That language matters for the page because the Western Massachusetts Regional Women's Correctional Center is not just a smaller version of the Main Institution. Its custody population, visiting information, mail format, property rules, and release timing are all facility-specific.

The official facility screenshot was captured from the HCSO women's center source page.

The source page supports the facility name, regional women's custody role, and program orientation used in the Western Massachusetts Regional Women's Correctional Center record-access summary.

Women's Center Inmate Population

The current facility population figures in the research come from a 2024 PREA audit snippet for the Western Massachusetts Regional Women's Correctional Center. It reported designed capacity of 149, current population of 107, and average daily population of 86. The same research note says no over-capacity finding was identified. Earlier public materials may show higher historic capacity or population figures, but the 2024 audit figures are the appropriate figures for the current women's center discussion.

Women's Center Roster Search

No official HCSO online roster for the Western Massachusetts Regional Women's Correctional Center was located during the research. The practical lookup path is therefore a fallback chain. For a same-day custody question, call WCC with the person's full legal name, date of birth if known, arrest date, court, and arresting police department. For a formal jail record, booking sheet, or custody history, use the HCSO Records Access Officer. For the criminal case that led to custody, use MassCourts or the correct clerk's office.

1. Start with the WCC phone line when the question is current county custody.
2. Search MassCourts by docket, case type, ticket, citation, or available party search to confirm court events.
3. Submit a specific HCSO public-records request for booking or historical custody records that are not online.
4. Use MADOC/VINE only if the person has moved into state-prison custody.
5. Use BOP or ICE ODLS only for federal prison or immigration custody questions.

Women's Center Contact

Use the facility contact for WCC custody, visiting, release, and mail questions. The records-access path is separate. HCSO research states that the RAO phone number is not used to make phone or voicemail public-records requests, so formal requests should be sent by the approved written channels with enough detail to identify the record.

Women's Center Visitation

The WCC visitor information states that all in-person visits are non-contact. The research does not provide a fixed public weekly schedule table like the Main Institution schedule, so the facility-appropriate instruction is to call before arrival and confirm the current visit period, approval rules, identification requirements, dress rules, and any temporary restriction. Anyone over 18 must review visiting rules before visiting.

Because WCC houses a regional women's population, visit planning should also account for court dates, release reviews, classification, medical or mental-health needs, and facility operations. A planned visit can be denied or changed if the resident is not available, if a rule is not met, or if HCSO changes operations for safety reasons.

Women's Center Mail Money

The WCC mail rules use a different format from the Main Institution. Mail should list the facility name, the inmate's name, and an ID number if known. Greeting cards must be non-layered and cannot include pop-ups or music devices. Photographs must be original and unaltered. Mail that fails facility rules may be returned, placed in property, or sent to CIU for review.

Women's Center Bail Release

The WCC bail-release information lists release times of Monday-Friday at 4 p.m. and Saturday or Sunday at 9 a.m. and 4:30 p.m. HCSO's process includes a release review for legal holds. A resident may not be released even when bail is available if another warrant, detainer, mittimus, court order, probation matter, parole matter, or agency hold blocks release.

Payment rules are also narrow. HCSO bail materials say personal checks and money orders are not accepted. Cash or a cashier's check may be required depending on amount and the assigned bail clerk. If electronic monitoring is ordered, HCSO may hold and transport the person to court or probation before physical release. A public member with an active no-contact restraining order against the resident may not receive the releasing resident.

Women's Center Programs

WCC's public description focuses on gender-responsive and trauma-informed custody. Section 17 of the research notes that HCSO also publishes broader program materials on treatment, mental health, medication assisted treatment, education, and reentry. For WCC, those themes should be read in the context of a regional women's facility where family links, recovery needs, case planning, and post-release continuity are central public-facing themes.

Public-records caveats are especially important. WCC records may include criminal justice data, medical or mental-health information, domestic-violence or sexual-assault restrictions, juvenile-related limits, and other exempt material. Massachusetts public-records law may allow access to non-exempt portions, but it does not make every booking fact, photo, health detail, or facility note public.